Reservations of accomodation at Rose Cottage are accepted subject to these Terms and Conditions for Hire.
1. Contract: The Contract of hire shall be between the hirer and property owners.
2. Rental: Bookings for persons or groups under 21 years of age cannot be accepted,No pets or children under 10 years.
3. Bookings: Upon receipt of your enquiry by e mail or telephone, the cottage can be provisionally booked.
This will be held for a period of 7 days only. If no booking form and deposit is received within this period then the provisional booking will be cancelled. (A longer period will be given for overseas bookings)
4. Payment: Bookings made within 6 weeks of your holiday date must be paid for in full and in advance of occuptaion of the property. For a booking made more than 6 weeks before your holiday strarts we require a 25% deposit, which will be refunded in full if the reservation is cancelled more than 6 weeks prior to occupancy.
Short breaks must be paid for in full when being booked.
5. Balance: Upon payment of the deposit and subject to acceptance of the booking the applicant becomes liable for the balance of the rent 6 weeks before the period of letting. Late booking payment by cheque must be made at least 14 working days before occupancy otherwise cash payment must be made upon arrival.
6. Damage/Extra Cleaning: All bookings are accepted on the condition that the property is left in the same state of repair, order and cleanliness both inside and outside as at the start of the holiday. Should you not have time to leave the cottage as you found it there will be an additional charge of £100. It is agreed that the person who made the booking will pay for any breakages and / or damage and cleaning if so required. All breakages should be reported to the owners and minor damage should be noted in writing at termination of the stay.
7. Sleeping Capacity: The maximum number of people is 6 clearly stated in the description and extra persons cannot be accommodated.
8. Availability: The hiring contract is made on the understanding that the property and its facilities as published on the internet will be available for the dates stated. In the event that the property is not available through events arising out of the control of the owners, or because the sale of the property, then they may be forced to cancel the booking. The hirer will be advised of any such circumstances as early as possible, and will be refunded all monies paid in full with the hirer having no further claim against the owners.
9. Occupation Times: Tenancies commence after 3pm (unless otherwise agreed), on the commencement date of the tenancy and terminate at 10.30am on the leaving date. This is to ensure that the cottage can be properly cleaned and prepared.
10. Good Housekeeping Deposit:A £50 deposit is required with final payment This will be returned within 14 days of vacating the property.(If property is left in a clean and tidy condition)
11. Access: The property owners or their representatives shall be allowed access to the holiday accomodation at any reasonable time during the holiday occupancy.
12. Linen: The property is equipped with bed linen for the number of beds provided, additional bed linen for mid week changes for any reason can be provided at a cost of £7 per person. Towels are provided.
13. Smoking: Smoking is not allowed inside the cottage.
14. Special Needs: If you have any special requests or needs you are responsible for advising us at the time of booking although we cannot guarantee that any request will be met.Failure to meet special requests will not be a breach of contract. It is your responsibility to satisfy yourself that the property is completely suitable for your needs.
Please note that if a particular requirement is not specified on the website then it is not provided.
15. Motor Vehicles and Personal Belongings: Baggage and personal belongins are at the hirers risk at all times, and no responsibility can be accepted for loss of or damage to any vehicle, it's contents,or personal belingings.
16. Cancellation and Insurance: If the hirer wishes to cancel the booking for any reason within 42 days of the start of the holiday, they should advise us immediately by telephone or e mail followed by a confirmatory letter. Upon receipt of such a letter (but without any obligation to the Hirer) the owner will attempt to obtain a replacement letting,and if such letting is obtained,will refund to the hirer any monies paid.If the owners are unable to re-let,then the owners shall be entitled to retain all payments already made.We advise guests to arrange cancellation insurance with an insurer of your choice.
17.Complaints:Every effort has been made to ensure that you have an enjoyable holiday.If however,you have any cause for complaint please contact the owners immediately if any problem arises, so that it can be speedily resolved.The owners cannot consider any complaints or enter into any correspondence about them unless this proceedure has been followed.
18. Data Protection and Privacy:Information provided on Booking forms will remain confidential and will not be disclosed to a third party or used for any other purpose.
E&OE